Overview
In distribution, it only takes one weak link in the staffing chain to slow everything down. That’s what was happening for this large logistics operation. Workers were showing up unprepared, safety issues were increasing, and operations were falling behind. The companies they relied on for staffing weren’t following through, and frustration was building fast.
It was clear something had to change.
The backstory
When Verstela entered the picture, three other staffing partners were already in place. But even long-term relationships had stopped producing results. Material Handlers and Equipment Operators were arriving without understanding the job, turnover was high, and promised improvements never happened.
The impact was clear on the floor. Output slowed, supervisors were stretched thin, and frustration grew as the same problems kept repeating. They needed more than just people. They needed a partner that could take ownership and rebuild confidence in the workforce.
That’s when we got to work.
The approach
We focused on stabilizing day-to-day operations and owning communication. That meant setting clear expectations, providing consistent oversight, and taking quick action when challenges came up.
To strengthen recruitment and keep fulfillment on track, we tapped into our internal recruitment and marketing resources to help build a steady pipeline of qualified talent.
We brought structure to a complex environment by improving coordination, tightening processes, and keeping staffing aligned with operational needs.
The result
While challenges still come up, as they do in any large-scale operation, the difference is in how they’re handled.
The results speak for themselves:
Workforce grew from fewer than 20 to more than 200 employees in just over two years
Turnover dropped as qualified placements increased
Safety and communication improved across all shifts
That reliability has made Verstela one of only two staffing partners the company continues to work with today.
Staffing should never be the weak link in your supply chain. Let’s talk about how Verstela can help you build consistency, strengthen your warehouse team, and keep freight moving.