Overview
Faced with a sudden surge in orders from three major clients, a leading coffee supplier needed to rapidly scale up their workforce to meet growing production demands. To tackle this challenge, they turned to Verstela, a proven partner with a track record of delivering top talent quickly and seamlessly.
The backstory
A top coffee supplier was on the brink of a major expansion, preparing to add two new production lines to their third shift and ramp up their bulk production by 300%. The ambitious growth plan required hiring 70 new employees within two months. At the same time, they were in the midst of transitioning to a new HR Manager, adding another layer of complexity to the challenge.
With the scale and urgency of these needs, the company knew they had to find a staffing partner they could rely on. Among the agencies they had worked with, Verstela stood out for their strong communication, high-quality talent, and the trusted relationship they had built over time. The company knew Verstela was the ideal partner to steer them through these complex staffing challenges.
The approach
Verstela met with the coffee company’s executive team to develop a targeted and multifaceted strategy. The cornerstone of the approach was the deployment of a full-time Verstela onsite supervisor who would oversee the onboarding process and manage the day-to-day integration of the new workforce.
To ensure a smooth transition and successful scaling, the onsite supervisor focused on:
- Conducting daily facility tours to expand the talent pool.
- Overseeing first-day onboarding and safety training.
- Managing day-to-day employee matters.
- Collaborating with leads and supervisors to align training with company standards.
- Participating in forecasting meetings to maintain a steady pipeline of qualified candidates.
While the onsite supervisor concentrated on these tasks, the rest of the Verstela team worked diligently to fill the 70 roles needed over the next two months.
The solution
Verstela quickly put the strategic plan into action, launching a targeted recruitment campaign to efficiently attract the right talent. At the heart of this effort was Verstela’s onsite supervisor.
This supervisor took charge of daily hiring and training, ensuring new hires were smoothly integrated into the team. To keep the talent pipeline full, they conducted daily facility tours, personally engaging with potential candidates and picking those who were the best fit. In fact, they managed the entire onboarding process, from the first day’s orientation to ongoing support, helping new employees get up to speed and start contributing quickly.
The onsite supervisor also worked together with the company’s leads and supervisors, making sure training programs were in sync with the company’s goals. By staying involved in forecasting meetings, Verstela could anticipate staffing needs and tweak recruitment strategies on the fly, keeping a steady flow of qualified candidates ready to step in as needed.
The result
Verstela not only met the goal of hiring 70 new employees but also played a crucial role in expanding the company’s operations. This collaboration led to the successful launch of a weekend shift, the growth of the third shift, and the staffing of six new production lines, significantly boosting the company’s capacity.
The onsite supervisor’s role was instrumental in seamlessly integrating new hires, ensuring the company could manage the increased demand effectively.
Here’s what they had to say:
“With the massive volume increase we faced last year, Verstela’s unwavering commitment was essential. Their dedication made all the difference.”
— Director
“Verstela is an outstanding asset in providing superior service to secure candidates. Their assistance has allowed us to meet our internal quotas and avoid overtime, improving morale and work-life balance.”
— Verstela Onsite Supervisor
Through a strategic and dedicated approach, Verstela not only met but surpassed the coffee supplier’s staffing goals, driving remarkable growth and setting the stage for continued success.