Solving Staffing Challenges in Essential Roles

Overview

A leading frozen food manufacturer was struggling to keep production on track. Attendance was inconsistent, critical roles went unfilled, and their staffing partner wasn’t providing the support they needed. 

The backstory

The ripple effect showed up everywhere. They had urgent gaps in essential departments, especially sanitation, where reliable staffing is vital to safe and efficient production. Attendance problems and frequent turnover created disruptions across shifts, slowing output and adding pressure on the teams still in place.

Leaders were also stretched thin, with limited resources to train or onboard temporary workers. Their previous staffing agency couldn’t keep up, and the same challenges dragged on month after month. What they needed was a partner who could bring reliability and deliver the outcomes they expected.

The approach

Verstela’s first priority was to stabilize the most essential roles while building trust through partnership. We worked side by side with company leaders to align on expectations, stay ahead of daily challenges, and ensure the workforce had the dependable support it needed. Regular communication and a shared focus on consistency gave the client confidence that this time, staffing would hold steady.

The result

The impact was measurable across the board:

  • Workforce grew from 12 to more than 70 employees

  • A once-unstaffed sanitation team became a dependable part of operations

  • Attendance and retention improved each quarter

  • Productivity increased across shifts

These improvements meant leaders could focus on production instead of constant staffing disruptions, and employees felt supported by a more stable, dependable team. The client later shared this was “the best service and partnership we have ever received.”

When attendance issues and turnover are holding back production, the right staffing partner makes all the difference. We’d love to talk through your challenges and explore how Verstela could help stabilize your workforce.

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